Hearing aids

10 steps to
buying hearing aids

Be prepared as you start your journey to better hearing

Checklist for hearing aid buyers

Buying new hearing aids is an important decision with the potential to greatly enhance your quality of life. Keep in mind these important considerations as you prepare to buy.

1. Find a qualified hearing specialist

There are a variety of hearing health professionals who can diagnose and treat your hearing loss. Look for a hearing specialist with strong professional qualifications — including education, experience, and a good reputation in the community. Remember that price is not the only question when you’re searching for a provider. Moreover, when you see advertisements for hearing aids at a price that seems too good to be true, it probably is.

Call 1800 992 197 or schedule an appointment.

2. Undergo a thorough evaluation

A comprehensive hearing test and evaluation is the first step toward identifying your hearing loss and finding a solution to address your specific hearing problem. Your evaluation should include a visual examination, several different types of hearing tests, and an impression of your ear canal to determine if you are a candidate for invisible or in-canal technology styles. Your results should be clearly explained to help you understand if you have hearing loss, and if so, what type and how severe it is. You should also clearly understand the types of sounds you’re not hearing with your specific loss.

3. Carefully consider your investment

Hearing aids have a value as well as a price. As you decide what you can afford, make sure you consider the benefit they bring to your life, now and for years to come. As you select a hearing aid style and technology level, be sure you have a clear understanding of exactly what’s included in the price of your hearing aids. See the comparison guide. You should get a written contract outlining the cost of the hearing instruments as well as the professional services included in the purchase — such as follow-up visits for training and device adjustments.

For more information about insurance coverage and programs designed to reduce the cost of hearing aids, schedule an appointment with your hearing professional.

4. Ensure a proper fitting

When you order custom-fit hearing aids, an impression is taken of your ear using a silicon-based putty. The cast is sent to Starkey where the customised hearing aid “shell” is made using a medical-grade acrylic.

These casts are usually quite accurate for replicating the shape of your ear, but in rare cases the process needs to be repeated. Since hearing aids are worn all day long, work with your professional to ensure that they fit well and feel good so you can get the full benefit of hearing aids. You should especially talk to your hearing professional if a customised earmold is uncomfortable, or if it moves or whistles when you talk or chew.

5. Follow up with your professional

Be sure to keep follow-up appointments with your hearing specialist so he or she can make sure your hearing aids are working as well as possible for you in every situation. It’s normal to need adjustments as you get used to hearing a full spectrum of sounds again. Your hearing aids may initially be set for first-time users, with adjustments made as you are ready.

6. Ask about accessories and apps

Most hearing aids today come with accessories that enhance listening in challenging environments like restaurants or crowded places, or can stream TV directly to your hearing aids. They also sync with apps that let you stream phone calls, music and videos from your smartphone, easily control your hearing aids, monitor your physical and mental health, and much more.

7. Take the time you need to adapt

Remember that your hearing loss has likely occurred over a period of years. It will take time to adjust to wearing hearing aids and hearing the sounds around you. Your brain will get used to hearing sounds again, but it may be tiring at first. Tell your friends and family members that you’re adjusting to new hearing aids. You may also need to remind them they don’t need to speak loudly anymore.

8. Know the return policy

Be sure to find out exactly what the trial period is for your hearing aids, whether or not there are fees associated with returning your hearing aids, and if you will have the opportunity to try a different model if the first model doesn’t work well for you.

9. Understand your warranty

Your hearing specialist should provide you with a copy of the warranty and clearly explain what is and isn’t covered under warranty. You may also be able to purchase an extended warranty or loss/damage insurance that covers you after the warranty has expired.

10. Hear better and live better!

People who get hearing aids tell us all the time, "I wish I would have done this sooner" and "I can't believe how much I've been missing." That's why the last step is to pat yourself on the back and enjoy your life of better hearing!